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1.  Return Window

  • Subscriptions: You have 60 days from the date of purchase to request a full refund for your Crew-Mess.com subscription.

  • Physical Products: You have 60 days from the date of delivery to request a full refund for any physical products purchased on the Website.

2.  Eligibility for Returns

  • Subscriptions: You may request a refund for any unused portion of your subscription.
    We reserve the right to deny refunds for used portions of subscriptions.

  • Physical Products: Returned items must be in their original, unopened, and undamaged packaging.
    Items damaged during return shipping will not be refunded.
    We reserve the right to deny refunds for items that show signs of wear or use.

3.  How to Return

  • Subscriptions: To cancel your subscription and request a refund, please contact our Support Team at Support@Crew-Mess.com.

  • Physical Products: To return a physical product, please contact our Support Team at Support@Crew-Mess.com with your order number and reason for return.


We will provide you with instructions on how to return the product.
You are responsible for the cost of return shipping.


4.  Refunds

  • Once we receive your returned subscription cancellation request or physical product, we will process your refund within 10 business days.

  • Refunds will be issued to the original payment method used for the purchase.

5.  Exceptions

This Return Policy does not apply to digital products (e.g., e-books, downloadable content).


6.  Changes to this Policy

We reserve the right to update or modify this Return Policy at any time without prior notice.  By continuing to use the Website, you agree to be bound by the revised Return Policy.


7.  Contact Us

If you have any questions about this Return Policy, please contact us at Support@Crew-Mess.com.

RETURN POLICY - THE BASICS

A LEGAL DISCLAIMER

This Return Policy ("Policy") outlines the conditions under which you may return subscriptions and physical products purchased on Crew-Mess.com (the "Website").

POLICY

Return Policy

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